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C U S T O M E R    S E R V I C E  Shipping Information



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Shipping Information
Information below applies to USA customers only.
International Customers please click here.

Free Shipping
Sea of Diamonds is pleased to offer fully insured air shipping on all orders shipped within the USA. Your order will be inspected, securely packed, and shipped by FedEx or US postal service depending on the order value and destination of your order. Orders can be shipped to your home or an alternate address.

The chart below details the free shipping within the USA. Please e-mail or call customer service at 1-888-SEA-8818 Monday to Friday from 9:00 a.m. - 6:00 p.m. PST with questions you might have.

Free Insured Shipping ( USA )
Destination Order Value Carrier Upgrade Shipping (Optional)
USA $0-$300 USPS First Class Mail FedEx Overnight $24.95
FedEx 2-Day $19.95
USPS Express $14.95
USPS Priority $9.95
$300-$3000 USPS Priority Mail FedEx Overnight $24.95
FedEx 2-Day $19.95
USPS Express $14.95
$3000 or Above USPS Express Mail FedEx Overnight $24.95
APO / FPO Address $5000 or Less USPS Priority Mail Not Available
P.O Box Address We do not ship to P.O. Box Address
Saturday Delivery Any Value USPS Express $24.95 FedEx Saturday $37.95
International Customers
Destination Order Value Carrier Upgrade Shipping (Optional)
Canada & Mexico Any Value USPS Global Express $29.95 FedEx International $39.95
All Other Countries Any Value USPS Global Express $34.95 FedEx International $49.95

When Will My Order Arrive?
Please refer to shipping chart below to see the delivery time after your order is shipped from our facility.

Destination Carrier Business Days Fully Insured
USA USPS First Class Mail 5-7 Yes
USPS Priority Mail 2-3 Yes
USPS Express Mail 1-2 Yes
FedEx 2-Day 2 Yes
FedEx Overnight 1 Yes
APO / FPO Address USPS Priority Mail 3-5* Yes
P.O Box Address We do not ship to P.O. Box Address
International USPS Global Express 5-7 Yes
FedEx International 3-5 Yes

*APO & FPO orders are processed through the military Postal Service. Your package might take a little longer to get delivered in some cases. A tracking number is not provided, so we can not provide a specific delivery time.

Saturday Delivery
Saturday Delivery is available to most US locations for an additional fee. Please call customer service at 1-888-SEA-8818 Monday to Friday from 9:00 a.m. - 6:00 p.m. PST for availabilty.

Signature is Required
To insure the safety of your package, signature is required on all shipments over $200, regardless of any waivers you may have with freight carriers. If you cannot be available at home to receive your order, we can ship to an alternate address such as your work. Please see alternate address below.

Delivery to Alternate Address
If payments through credit /debit card:
Should you choose to pay by credit/debit card, we will be glad to ship your package to your work or an alternate address different from your home address. We may contact you to verify your approval of a shipping address that is different than the billing address.

If payments by Bank Transfer:
Orders paid by Bank Transfer can be shipped to any address (except P.O. Box addresses) and receive a 2% discount.

Gift Packing
We gladly include a free gift card with (or without) your message and place your item in a distinguished jewelry box for that special someone, ready to give.

Timely Processing of Your Orders
Orders placed prior to 6:00 p.m. Pacific Standard Time (Monday-Friday) will be processed the same day. Orders placed on a National holiday, a Saturday or Sunday, or after 6:00 p.m. Pacific Standard Time will be processed on the next business day. Under normal conditions we require 1-2 business days to ship items in stock, and 3-5 days for custom jewelry or items requiring sizing or engraving.

You will receive an e-mail from us with tracking information as soon as your order is shipped.

Inspect Your Package
We strongly recommend you to inspect your package before signing the delivery receipt for any signs of tampering or damage. If you see signs that the package has been tampered with or damaged, refuse the package and call customer service immediately at 1-888-SEA-8818, Monday - Friday 9:00 am to 6:00 pm PST.


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