Simply add item to your shopping bag by clicking on ADD TO BAG and continue shopping. This action does not obligate you to buy the item, but places it in your bag for further review. When you're ready to complete your purchase, click on the SHOPPING BAG to confirm your items. After you've made any changes and updated the quantities, click PROCEED TO CHECKOUT and you will be taken to an order form where you will supply shipping and payment information and your order will be securely placed.
Click on Jewelry to view our entire collection.
What information will I have to provide to place an order?
We are glad to take your phone orders. Our knowledgeable customer service representatives are available Monday through Friday, between 9:00 a.m and 6:00 p.m. PST at 1-888-SEA-8818 to answer any questions you might have and assist you with the order process.
Yes, we can provide a real-time guaranteed price quote based on the item(s) that you have chosen to 48 countries. This price quote will include; International shipping, custom, duties, local taxes and insurance. For a list of supported countries and more details please click on International Orders.
If you receive a special promotional offer from us via e-mail or mail, simply enter the promotional code in the space provided in our check out. The promotional offer/discounts will be reflected at the final step of check out.
You will know for sure that your order has been placed when you receive a confirmation e-mail. If after you click SUBMIT ORDER you do not receive a confirmation e-mail, call our customer service at 1-888-SEA-8818 Monday - Friday from 9:00 a.m. to 6:00 p.m. PST for assistance.
You will receive an e-mail notification when your order is shipped from our facility. This will include the carrier and the shipping tracking number. You can then go directly to the website address of the carrier and track your package. If you still have questions, you can email our customer service representatives, or they can be reached Monday through Friday from 9:00 a.m. to 6:00 p.m. PST at 1-888-SEA-8818. Please have both your confirmation number and your shipping tracking number available.
Yes. A Sea Of Diamonds e-certificate lets your recipient select the gift of their heart's desire. e-certificates can be purchased online and will be e-mailed to your recipient within two days of your order. Please note that e-certificates are redeemable only at seaofdiamonds.com.
Click here to view our Gift Certificates!
How many days does it take for you to ship my order?
We ship most items in 2-4 days from the time order has been approved. Items which require sizing, engraving, and custom orders usually take 4-6 days to ship. For orders including items with different availabilities, the ENTIRE ORDER will be shipped together. If there is an unusual delay in shipping your order, we will inform you by e-mail and keep you posted when the order has been shipped.
Please refer to the shipping chart below to see the delivery time after your order is shipped from our facility.
USPS First Class Mail
USPS Priority Mail
USPS Express Mail
APO / FPO Address
USPS Priority Mail
P.O Box Address
We do not ship to P.O. Box Address
USPS Global Priority
*APO & FPO orders are processed through the military Postal Service. Your package might take a little longer to get delivered in some cases. A tracking number is not provided, so we can not provide a specific delivery time.
Orders can only be canceled by a Sea Of Diamonds customer service representative. You must call Sea Of Diamonds customer service at 1-888-SEA-8818 to see if the order can be canceled. Please be aware that customer service is available Monday through Friday, between 9:00 a.m. and 6:00 p.m. PST. The best time to cancel your order is within 30 minutes of placing it on the website. The longer you wait, the greater the chance the order has passed through our system to fulfillment and the order will have to be shipped. You will then have to return the merchandise for a refund.
Yes, we will be glad to provide you with a complimentary ring sizer to insure a perfect fit. Simply click on the link Ring Sizer and we will mail you a free ring sizer. To download a copy of our Ring Sizer Tool, please click here.
We will be happy to re-size your ring within 60 days of the date of shipment. Normally this will take 7-10 days. We will not charge you for the re-sizing, but you will be required to cover all related shipping costs. If your ring was sized incorrectly due to an error on our part, we will cover all costs to have it re-sized. Please note custom rings, engraved pieces and some other items can't be re-sized. If you have any questions, please call one of our jewelry consultants at 1-888-SEA-8818.
Taking proper care of your diamond is the best way to ensure that it stays beautiful and valuable for a lifetime. It is important to regularly clean your diamond to remove the unwanted build up caused by everyday activities, frequently used chemicals and beauty products. Using a gentle detergent and soft toothbrush is an affordable and effective way to keep your diamond jewelry clean. It is also wise to periodically bring your diamond to a professional to have it cleaned and checked to make sure that the setting remains secure.
Click here to view our Diamond Jewelry collection.
To maintain the beauty and luster of your pearls, it is important to understand that pearls are soft and very sensitive to their environment. Perfume, hair-spray, body lotion, perspiration and make-up attack the pearl's luster and color.
Apply perfume, hairspray and make-up prior to pearls; allow your skin to absorb before putting on a necklace or bracelet.
After wearing, gently wipe pearls with a soft cloth.
Consider storing your treasured pearls in a soft cloth or lined jewelry box to prevent scratching.
At Sea of Diamonds, we recommend storing your gold jewelry in cloth bags or lined boxes to prevent surface damage. Be cautious of harsh chemicals like household bleach or pool chlorine. If you find that your gold jewelry needs cleaning, carefully scrub it with a soft toothbrush using a gentle soap. It is also wise to periodically bring your fine gold jewelry to a professional to have it cleaned and polished.
Click here to view our Gold Jewelry collection.
Platinum's durability and natural beauty is timeless. This precious metal will not tarnish. Any scratches or surface markings can be easily polished out. In order to keep your platinum jewelry looking great, simply scrub it with a soft toothbrush and mild soap; its unique white shine will return.
Click here to view our Platinum Jewelry collection.
To properly care for your sterling silver jewelry, always store it in a soft environment, such as a jewelry box or pouch, take care to avoid its exposure to harsh chemicals, and polish it as needed.
The key to maintaining your sterling silver's beautiful appearance is to prevent the buildup of tarnish. There are many silver polishes and solutions available to keep your silver in pristine condition. Use a soft cloth to eradicate tarnish immediately and you will be rewarded with dazzling silver for generations.
Click here to view our Sterling Silver Jewelry collection.
Taking proper care of your gemstone jewelry is the best way to ensure that it stays beautiful and valuable for a lifetime. It is important to regularly clean your gemstones to remove the unwanted build up caused by everyday activities, frequently used chemicals and beauty products. Using a gentle detergent and soft toothbrush is an affordable and effective way to keep your gemstone jewelry clean.
Click here to view our Gemstone Jewelry collection.
For your convenience we accept following payment methods:
Credit Cards: We currently accept Visa, MasterCard, American Express and Discover.
Debit Cards: We accept debit cards which carry the Visa or MasterCard logo. A debit card is used similar to a credit card, but debits funds directly from your bank account. The main difference is that banks usually institute a daily charge limit on debit cards. If your order total is greater than the daily charge limit, we will notify you immediately. At this point you may wish to contact your bank and request a one time waiver to the daily charge limit, or use Bank Transfer (see below) and receive a 2% discount.
Bank Transfer: Wire money directly from your savings or checking account to complete your order and receive a 2% discount. When you select this option, we will e-mail you simple instructions on how to wire the funds from your bank account. Please note it might take a few days for your bank to send the funds. To send payment by bank transfer, contact customer service viae-mail or call 1-888-SEA-8818 for instructions.
The security of your information and transactions is our top priority. We automatically encrypt your information in transit from your computer to our computers. Transactions on the site are protected with up to 256-bit Secure Sockets Layer (SSL) encryption.
Once your information reaches us, it resides on a secured server. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Your credit card will be charged at time of shipment. If an item is on back order, you will not be charged until the back ordered item ships. We will follow up via e-mail confirming that your order has been shipped and provide tracking information from FedEx or US Postal Service.
Sea Of Diamonds is pleased to offer free insured air shipping on all orders shipped within the United States. Choice of carrier depends on your order value and destination of your order. Please refer to shipping chart below for details, including upgrade shipping (optional):
To insure the safety of your package, signature is required on all shipments over $200, regardless of any waivers you may have with freight carriers. If you can not be available at home to receive your order, we can ship to an alternate address such as your work. Please see alternate address below.
I can't be home; can you ship my order to a different address?
If payments through credit /debit card:
Should you choose to pay by credit /debit card, we will be glad to ship your package to your work or an alternate address different from your home address. We may contact you to verify your approval of a shipping address that is different than the billing address.
If payment is by Bank Transfer:
Orders paid by Bank Transfer can be shipped to any valid US address (except P.O. Box addresses) and receive a 2% discount.
Can my order be delivered on Saturday?
Yes. Saturday delivery is available to most locations in the USA for an additional fee of $24 using FedEx Priority Overnight Saturday delivery. Please call a customer service specialist at 1-888-SEA-8818 for assistance.
We ship all orders fully insured. We strongly recommend you inspect your package before signing the delivery receipt for any signs of tampering or damage. If you see signs that package has been tampered with or damaged, refuse the package and contact a customer service specialist immediately at 1-888-SEA-8818, Monday - Friday 9:00 am to 6:00 pm PST.
We have been in the jewelry business for over 25 years. Our mission at Sea Of Diamonds is to bring you the highest quality jewelry at the most affordable prices. We take this mission very seriously and as a team of jewelry manufacturers, importers, graduate gemologists and appraisers, we are able to fulfill this important goal. Our graduate gemologists carefully examine and test every product prior to cataloging to ensure that the items we sell are of the highest quality and accurately described. If it does not pass our test, we don't offer it.
Yes, Sea of Diamonds is pleased to provide an appraisal report for any fine jewelry item over $750, free of charge. An appraisal is a document estimating the monetary value of a particular piece of jewelry. To determine the retail replacement value, an analysis of current market prices for labor, gemstones, and precious metals is conducted. Insurance companies utilize the appraisal document to determine the cost of replacing the item in the event that is lost, stolen or damaged beyond repair.
The Graduate Gemologists at Sea of Diamonds will provide you with an appraisal report that includes a photograph, detailed description, and the estimated retail replacement value. Since Sea of Diamonds sells products below the average retail price, the value on the appraisal provided is typically higher than your purchase price.
At Sea Of Diamonds we offer a no questions asked, unconditional money back guarantee if you are not 100% satisfied with your selection. If your purchase does not meet or exceed your expectations, simply return it to us for a full refund or exchange within 30 days of shipment. Refunds will be for the actual purchase price paid for the merchandise. (Shipping fees are not refundable). If you would like to exchange a product, we will be happy to suggest a Sea of Diamonds product that will meet your needs. Please contact customer service at 1-888-SEA-8818 for friendly personal assistance.
How do I find out about special items, upcoming promotions and other events?
The best way to stay informed about updates to our site is to sign up for our e-mail registry program. When we have special offers or promotions, you will be the first one to know. Registered users get plenty of other benefits including: Speedy and personalized check out process, email reminder service (we will send you a friendly email when it's time to buy a birthday, anniversary or holiday gift), notification when your order leaves our facility, saving your favorite addresses to our address book, and creating and managing a wish list. If you have not yet signed up for our e-mail registry program, please do so to opt-in.
Our customer service department is always happy to answer your questions. You may e-mail us at firstname.lastname@example.org, or you can call 1-888-SEA-8818, Monday - Friday 9:00 am to 6:00 pm - Pacific Standard Time.
You can also send a fax:
Or write to us at:
606 S. Olive Street #1026
Los Angeles, CA 90014
I can't find exactly what I'm looking for; do you have other inventory?
We continuously try to showcase a large selection of fine jewelry and diamonds to suit a variety of personal tastes; and we are adding new items almost every day. However, if you can't find the special item you have been looking for, we are confident that we can locate it or custom build it so it meets your style, quality and budgetary expectations. Simply contact one of our jewelry consultants at 1-888-SEA-8818 or click on Special Request and e-mail us your request.
If you are dissatisfied with your purchase, you can return it within 30 days for exchange, refund or credit, provided that your return meets the following criteria: no returns on custom orders; the security tag must be in tact, and return procedures followed. Please see our Returns & Exchanges.
We guarantee that all products received from Sea Of Diamonds are brand new. The Security Tag assures the item you received has not been worn or used by anyone, and is in mint condition. Removal of the Security Tag invalidates the return and exchange privileges.
-Call our customer service representative at 1-888-SEA-8818 to obtain a Return Authorization number.
-Write the Return Authorization number on the return form provided at the bottom of your invoice.
-Securely package your return along with all packing material, appraisal and diamond certificate.
-For your security, please return your item with an insured carrier (FedEx, UPS, US Parcel Post) and retain a receipt for your records. Sea of Diamonds can not refund or credit your account if returns are lost or damaged.
Mail your package to:
606 S. Olive Street #1026
Los Angeles, CA 90014